CATEGORIES

CONTACT

Customer Service:

Tel:031-815-5400 / 084-4444--826 

info@consolesandgadgets.co.za

 

Add:  2 Ibhubesi Road, Unit 3 Edstan Business Park Riverhorse Valley Business Estate
Riverhorse Valley

 Durban

4017

ABOUT US

  • Circle Seven Technologies cc t/a Computer Repair Technologies (CRT) and Consoles and Gadgets cc, was founded in April 2007. The company has significant Management, Operational & Engineering experience and expertise. All staff members are knowledgeable in the dynamics relating to the requirements of a services company within the IT industry.

  • The company’s objective is to focus and specialise in only a few carefully selected product sets.

  • Computer Monitors, TV’s, Home Theatre Systems, Notebooks, Gaming Consoles and Mobile Phone Repairs are the Company’s strategic business product repair lines. Our engineers expertly repair the entire range of the above mentioned products.

  • In May 2007, CRT was officially appointed as the Monitor Service Agent for LG Electronics South Africa. As the result of extremely effective service delivery and continuously high standard repair ratios, in September 2007, LG extended the services to include LG Notebooks, Netbooks, PC’s and Video Projectors.

  • In October 2007 Samsung Electronics South Africa officially sanctioned CRT as a Service Agent for their complete range of Monitors and in September 2009 these services were extended to include the Samsung range of Notebooks, Netbooks and Projectors.

  • In March 2008, Acer appointed CRT as the official Service Agent for their range of monitors and in April 2009, Eurobyte Technology appointed us as their Service Provider for the AOC range of monitors.

  • In February 2011, ASUS appointed CRT as the official Service Agent to repair their range of Notebooks.

  • CRT found the need to be more competitive in the market whereby we imported up to four shipments annually after attending numerous Guangzhou Canton Fair and Hong Kong Trade Exhibitions.

  • In October 2012, CRT found the need to rework notebook and gaming motherboards and started a BGA rework division comprising of 3 stations.

  • In April 2013, Samsung Electronics South Africa appointed CRT to manage and operate the Customer Service Plaza (CSP) whereby 90% of the repairs are Samsung mobile devices which included Mobile Phones and Tablets. 

  • Having established service agreements with the above mentioned OEM’s, effectively means CRT is authorised to undertake repairs to products that are under factory warranty, at no cost to the customer. In retrospect, CRT is similarly authorise to undertake repairs to products that are Out of Warranty, dealing directly with the customer.

  • Over and above the warranty services provided on behalf of LG, Samsung and Acer, CRT is proficient in delivering services on all other OEM Out of Warranty Monitors, Notebooks, Netbooks and Video Projectors.

  • In June 2013, CRT acknowledged the diversity and growth of Samsung Electronics and terminated all other services with other OEM’s by focusing on the fastest growing brand, Samsung.

  • In August 2015, CRT established a professional LCD re-work department with the best in quality workmanship and industry standards focusing mainly on Samsung and Apple devices.

  • In July 2017, CRT closed the division in Springfield, Durban to offer superior service at Samsung Nandi Drive.

  • In February 2019, Due to high demand for out-of-warranty repairs we re-opened the multiband division of CRT and Consoles & Gadgets.

  • In March 2019, we were appointed as the Authorized Repair Centre for LG

 

 

 

MISSION

  • Our roadmap starts with a mission, which is enduring. It declares our purpose as a company and serves as the standard against which we weigh our actions and decisions.

  • TO INSPIRE MOMENTS OF OPTIMISM AND HAPPINESS

  • TO ACHIEVE THE HIGHEST STANDARDS IN SERVICING THE IT SECTOR

  • TO MOTIVATE, CREATE AND EMPOWER EMPLOYEES

  • TO SATISFY THE NEEDS OF THE INDIVIDUAL AND BUSINESSES WE SERVE

VISION

  • TO MAKE OUR COMPANY THE PLACE OF CHOICE IN THE DURBAN REGION FOR ALL IN/OUT OF WARRANTY SAMSUNG REPAIRS.

  • TO BE THE BEST COMPLIANT STRATEGIC CITY

  • TO BE FINANCIALLY-SOUND WHILE PIONEERING INDIVIDUALS

  • TO HAVE AN EFFECTIVE, STRONG AND FOCUSED TEAM